Hi Adrian Just a swift e mail to thank you for the installation of our water softener last week, Your attention to our requirements was excellent and the advice giver prior to installation invaluable. Your installation was quick and clean for which I am most grateful. We are now reaping the benefits of the soft water, most noticeably in the shower; care is now needed as the floor is quite slippery. (Shower mat needed) I have no hesitation in recommending your service please feel free to use my name should you feel it would be of benefit. I wish you well with your business. Sincerely Bob Smith - Haverhill